It’s never a good time for your boiler to break down. As well as the inconvenience, it can also be very costly. By choosing one of our boiler care packages you can protect your boiler and be safe in the knowledge that if a breakdown does occur we’ll be on hand to help.
From an annual boiler service to full system protection, we have a plan for every budget.
See below for the list of packages and their benefits.
When you have chosen your care package simply complete the online form to book your initial visit. We’ll come to your house and give your boiler and system an inspection. on successful inspection we’ll set up your low monthly payment by direct debit and add you to our priority service customer database.
We start all our packages with a boiler service. All our priority service customers receive next day* breakdown service meaning if your boiler or system should fail, we’ll have you up and running in no time.
The Boiler Service Plan is a way of spreading the cost of your boiler service over 12 months. It comes with the added bonus of being added to our priority service customer list which means you’ll receive same day* boiler and system breakdown service. Under this plan, all breakdown visits are chargeable at our normal rates.
The Boiler Protection Plan covers your boiler and includes unlimited breakdown visits. All parts and labour are covered* If your boiler breaks down we’ll attend on the same day* to get you up and running. Under this plan system breakdowns including hot and cold water will be chargeable at our normal rates.
The System Protection Plan covers your heating system and hot and cold water system* and pipework*. It is ideally suited to those who's boiler is still under the manufacturers warranty As with all our plans an annual boiler service is included. Priority service customers receive unlimited same day* system breakdown service. Under this plan if you boiler does break down we’ll attend to diagnose the fault and pass it on to the manufacturer for a warranty call out. - *BOILER MUST BE IN WARRANTY*
The Complete Protection Plan is our most popular customer choice. The plan covers your boiler, heating system, hot and cold water system* and pipework*. As with all the plans an annual boiler service is included. Priority service customers receive unlimited same day* breakdown service. This plan is suited to those who's boiler is out of warranty and offers total peace of mind in the event of a breakdown. Under this plan all call outs are free of charge.